MASUD-UL-HASAN, Md.; RAHMAN, Md. Hasebur; RANA, Masud. Identifying Service Quality Attributes and Measuring Customer Satisfaction of Dhaka-Pabna Route Public Bus Service. Asian Business Review, Dhaka, Bangladesh, v. 5, n. 2, p. 72–78, 2015. DOI: 10.18034/abr.v5i2.57. Disponível em: https://abr.observer/article/view/57. Acesso em: 7 mar. 2026.