MIAH, Md. Shelim. Investigating Structural Relationship among Service Quality Dimensions, Customer Satisfaction, and Customer Loyalty for Conventional Bank Customers: Evidence from Bangladesh. Asian Business Review, Dhaka, Bangladesh, v. 11, n. 3, p. 101–108, 2021. DOI: 10.18034/abr.v11i3.593. Disponível em: https://abr.observer/article/view/593. Acesso em: 19 jun. 2026.